iUseComparison · field service software
iUseFlow and Odoo side by side
Odoo is a broad business platform with many apps; iUseFlow is focused on job scheduling and mobile service for Swiss SMEs. A comparison of publicly available information on hosting, pricing model, features and target customers – set out factually and traceably.
As of: 3 October 2026 — Information about third-party vendors is based on publicly available vendor information. Prices, features and terms may change. The vendor's current information and contract terms prevail.
At a glance
Compare field service software for Swiss SMEs
Swiss focus
iUseFlow is built for Swiss service companies: run on Exoscale in Zurich, prices in CHF, Swiss QR-bill, interface in German, French, Italian and English.
Clear package prices
iUseFlow publishes fixed company packages in CHF: Starter CHF 99, Pro CHF 199, Business CHF 399 per month. Office, dispatch and administration users are free.
Focused use
iUseFlow concentrates on job scheduling and mobile service: from the job through dispatch and mobile completion to report and invoice.
Comparison table
Criterion by criterion.
Every statement about the vendor is sourced (sources below) or explicitly marked “not researched” or “not publicly stated”.
| Criterion | iUseFlow | Odoo |
|---|---|---|
| Positioning | ||
| Target customers | Swiss SMEs with field-service operations: packages for up to 7, 15 or 30 field staff; larger teams on request. | Broad business platform: Odoo describes itself as a suite of business apps covering all company needs, with about 50 main apps; Field Service is one of them.[1] [2] |
| Headquarters & Swiss presence | Operated from Zurich (Switzerland); prices in CHF, Swiss QR-bill. | Headquartered in Belgium; partner network in Switzerland (per the directory 12 Gold, 9 Silver and 38 Ready partners).[2] [3] |
| References | No published customer stories. | not researched |
| Pricing | ||
| Pricing model | Fixed company packages per month, tiered by field staff. Office, dispatch and administration users are free. Unlimited jobs. | Price per user per month. One app free (One App Free); all apps in the Standard and Custom plans. Field Service with worksheets installs Studio, which moves you to the Custom plan.[4] [5] [6] |
| Published prices | Starter CHF 99, Pro CHF 199, Business CHF 399 per month (excl. VAT). | Billed annually: Standard € 24.90, Custom € 44.90 per user per month (€ 19.90 / € 35.90 in the first year); higher when billed monthly. Light User € 7.90 via an Odoo advisor.[4] |
| Currency | CHF | Shown in euros to visitors from Switzerland; no CHF prices shown. Under Odoo's subscription agreement (§ 5.3), all fees are exclusive of applicable taxes.[4] [7] |
| Included users | Starter up to 7 (5 paid + 2 included), Pro up to 15 (10 + 5), Business up to 30 (20 + 10) field staff. Unlimited office users. | Billed per user; unlimited users for one app in the One App Free plan.[4] |
| Minimum users | No minimum: the package price applies from the first person. | Odoo's pricing configurator calculates from 1 user; One App Free with unlimited users.[8] [4] |
| Setup costs | No setup fee in the price list; self-service setup with the setup wizard. | Implementation not included in the subscription; Success Packs from 4 hours (€ 587.06) to 200 hours (€ 19,800), with a 15% discount on the first pack for new customers; according to Odoo, companies with more than 50 employees usually work with a partner.[4] [9] |
| Trial | Free 30-day trial – no credit card required. | Free trial with no credit card required and instant access; duration not researched here.[4] [10] |
| Contract term | Cancel monthly; 1, 2 or 3 years with 1, 3 or 6 months included. | Renews automatically for the same term, cancel 30 days before the end; on renewal a price increase of up to 7% per year is possible.[7] |
| Hosting & security | ||
| Hosting location | Switzerland: Exoscale, Zurich (CH-DK-2). Swiss data processor Akenes SA. Managed PostgreSQL database; nightly, encrypted database backups in Switzerland. | Odoo Online, Europe region: production in France and Belgium, backups in France, the Netherlands and Sweden – exclusively there only for new customers on Odoo 19.0 or later; other EU customers also have a backup in Canada until the transition is complete (expected by Odoo in Q4 2026). Providers Google and OVH. Alternatively Odoo.sh or your own server (Custom plan). No Swiss location is named.[11] [4] |
| ISO certification | No ISO 27001 certification (as of 02.10.2026). | For Odoo, CSA STAR Level 1 (self-assessment) is stated.[12] |
| Operations & backups | External availability monitoring; nightly encrypted database backups in Switzerland; no third-party trackers on the website. | Target of 99.9% monthly uptime (SLA); encryption at rest (AES-256) and HTTPS; 14 backups over 3 months (vendor statements).[13] [12] |
| Two-factor login, roles & audit trail | Two-factor login (TOTP), roles with graded permissions (owner, administration, dispatch, HR, field) and an audit trail. | Two-factor login with an authenticator app; roles (including administrator, user, portal) with access rights per app via groups; audit trail report on accounting-relevant changes in the Accounting app.[14] [15] [16] |
| Field service | ||
| Dispatch & calendar | Dispatch board with drag and drop, calendar (day, week, month) and smart assignment: a suggestion with reasons, the dispatcher decides. | Scheduling with calendar, Gantt, map and Kanban views.[17] |
| Mobile app & offline | Web application in the browser; native clients for Android and iOS have been developed — public availability in the app stores is not asserted in this comparison. Photos and signatures are captured offline and synced later. | Mobile use with signature in the app; offline mode (Odoo 19) is read-only and limited to records opened before.[17] [18] |
| Reports, photos & signature | Work report with photos and the customer's signature; PDF per job, in the office right away. | Worksheets (built with Studio) and the customer's signature.[17] [6] |
| Recurring jobs | Maintenance contracts create recurring jobs (from Pro). | Recurring tasks.[17] |
| Customer portal | One link per job shows the customer the status (from Pro). | Customer portal with reports.[17] |
| Quotes & invoices | Quotes and invoices with the Swiss QR payment part once the IBAN and company address are set (from Pro). | Quotes and draft invoices from the task; Swiss localisation with QR-bill (module l10n_ch).[17] [19] |
| Inventory & material | Warehouse & staging: serial-numbered devices across several warehouses and statuses, from stock-in to return, via QR/barcode scan. Quantity stock of consumables is not part of the current offering. | Inventory with lots and serial numbers via the Inventory app.[17] |
| Languages, integrations & support | ||
| Languages | Interface in German, French, Italian and English; your own terms per company. | Support languages: English, French, Spanish, Dutch. Application languages: not researched.[4] |
| Integrations | Data import via CSV (customers, staff); exports as Excel/CSV, hours as CSV for payroll software. No ready-made ERP connectors (as of 02.10.2026). | External API in the Custom plan; connection to the other Odoo apps (e.g. inventory, sales, accounting).[4] [17] |
| Support & onboarding | Email support (Starter), priority support (Pro, Business), personal onboarding (Business); setup wizard to get started. | Unlimited email support Monday to Friday (24/5); implementation via Success Packs or partners.[4] [9] |
About prices: The pricing models differ: Odoo charges per user in euros, depending on plan and billing, and implementation costs may come on top. iUseFlow charges fixed company packages in CHF. This comparison therefore calculates no savings. The vendors' current offers prevail.
Assessment
Which solution suits whom?
Odoo may suit you if …
- you want to run many areas such as accounting, sales, inventory and HR in one suite.
- you want field service tightly linked to inventory, sales and accounting.
- you plan customisations with Studio or your own development, using the Custom plan or a partner.
- hosting in the EU (France, Belgium) or on your own server meets your requirements.
iUseFlow may suit you if …
- you want a solution made for job scheduling and mobile service, without an ERP rollout.
- your application, database and file data should be stored primarily in Switzerland – Zurich, with a Swiss data processor (exceptions and details: privacy policy).
- you want fixed package prices in CHF without paying for office users.
- you want to start on your own: 30 days free, no credit card, with a setup wizard.
Sources
Where the information comes from.
- [1] Selbstbeschreibung als Suite von Business-Apps für alle Unternehmensbereiche — Open Source ERP and CRM | Odoo
- [2] Rund 50 Haupt-Apps; Sitz in Belgien — About Us | Odoo
- [3] Partner in der Schweiz: 12 Gold, 9 Silver, 38 Ready — Find Resellers | Odoo
- [4] Für einen Schweizer Besucher in EUR: One App Free € 0; Standard € 24.90, Custom € 44.90 pro Benutzer/Monat bei jährlicher Zahlung (im ersten Jahr € 19.90 / € 35.90; monatlich € 31.10 / € 56.90); Light User € 7.90; Studio installieren führt in den Plan Custom; E-Mail-Support 24/5 auf Englisch, Französisch, Spanisch, Niederländisch; Implementierung nicht enthalten; Firmen über 50 Mitarbeitende arbeiten meist mit einem Partner; Odoo Online, Odoo.sh, On-Premise — Odoo Pricing | Discover Odoo Plans
- [5] Erste App kostenlos — Field service management software | Odoo
- [6] Das Aktivieren der Arbeitsblätter installiert automatisch die App Studio — Worksheets — Odoo 19.0 documentation
- [7] Automatische Verlängerung, Kündigung 30 Tage vor Ablauf; Preiserhöhung bei Verlängerung bis 7 % pro Jahr; § 5.3 Taxes: alle Gebühren exklusive anwendbarer Steuern — Odoo Enterprise Subscription Agreement — Odoo 19.0 documentation
- [8] Preiskonfigurator: Anzahl regulärer Benutzer ab 1 (Standardwert 1); Beispiel 1 Benutzer, alle Apps: € 24.90, im ersten Jahr € 19.90 pro Monat, jährlich verrechnet — Odoo Pricing Configurator | Odoo
- [9] Success Packs: Starter 4 h € 587.06 bis Pro 200 h € 19 800 (Preis für bestehende Kunden); Neukunden 15 % Rabatt, nur auf das erste Pack (z. B. € 499.00 / € 16 830) — Odoo Pricing | Discover Odoo Packs
- [10] Kostenlose Testversion: sofortiger Zugang, keine Kreditkarte nötig — Odoo Online Trial | Odoo
- [11] Fassung vom 24.09.2026. Region Europa: Produktion in Frankreich und Belgien; Sicherungen in Frankreich, Niederlande, Schweden; EU-only-Sicherungen nur für Neukunden ab Odoo 19.0, übrige EU-Kunden zusätzlich Kanada bis Abschluss der Umstellung (ETA Q4 2026); Anbieter Google und OVH — Odoo Privacy Policy
- [12] CSA STAR Level 1 (Antworten auf den CAIQ-Fragebogen veröffentlicht); AES-256 im Ruhezustand, HTTPS; 14 Sicherungen über 3 Monate — Odoo Security
- [13] Ziel 99,9 % monatliche Verfügbarkeit — Odoo Cloud - Service Level Agreement
- [14] Zwei-Faktor-Login mit Code aus einer Authenticator-App — Two-factor authentication — Odoo 19.0 documentation
- [15] Rollen Administrator, User, Portal, Public; Zugriffsrechte pro App über Gruppen — Access rights — Odoo 19.0 documentation
- [16] Audit Trail: Bericht über Änderungen an buchhaltungsrelevanten Feldern (Zeitpunkt, Benutzer, alter und neuer Wert) — Reporting — Odoo 19.0 documentation
- [17] Kalender-, Gantt-, Karten- und Kanban-Ansicht; Arbeitsblätter; Unterschrift in der mobilen App; wiederkehrende Aufgaben; Kundenportal; Angebote und Rechnungsentwürfe aus der Aufgabe; Lager mit Losen und Seriennummern — Field Service | Features | Odoo
- [18] Offline nur zuvor geöffnete Datensätze, nur lesend — Offline mode — Odoo 19.0 documentation
- [19] Schweizer Lokalisierung (Odoo S.A.): Kontenplan KMU, Steuern, QR-Rechnung — odoo/addons/l10n_ch/__manifest__.py (19.0)
iUseFlow: packages and terms per the price list, hosting and backups per the security page, features per the current product (as of 2 October 2026). Pricing · Security
As of: 3 October 2026. Information about third-party vendors is based on publicly available vendor information. Prices, features and terms may change. The vendor's current information and contract terms prevail. Odoo is a trademark of its respective owner; iUseFlow is not affiliated with Odoo.
Ready when you are
Try iUseFlow with your own jobs.
Free 30-day trial – no credit card required.
Try iUseFlow for free