iUseComparison · field service software
iUseFlow and Praxedo side by side
A comparison of publicly available information on hosting, pricing model, features and target customers – set out factually and traceably.
As of: 3 October 2026 — Information about third-party vendors is based on publicly available vendor information. Prices, features and terms may change. The vendor's current information and contract terms prevail.
At a glance
Compare field service software for Swiss SMEs
Swiss focus
iUseFlow is built for Swiss service companies: run on Exoscale in Zurich, prices in CHF, Swiss QR-bill, interface in German, French, Italian and English.
Clear package prices
iUseFlow publishes fixed company packages in CHF: Starter CHF 99, Pro CHF 199, Business CHF 399 per month. Office, dispatch and administration users are free.
Focused use
iUseFlow concentrates on job scheduling and mobile service: from the job through dispatch and mobile completion to report and invoice.
Comparison table
Criterion by criterion.
Every statement about the vendor is sourced (sources below) or explicitly marked “not researched” or “not publicly stated”.
| Criterion | iUseFlow | Praxedo |
|---|---|---|
| Positioning | ||
| Target customers | Swiss SMEs with field-service operations: packages for up to 7, 15 or 30 field staff; larger teams on request. | Packages by company size: Basic for small and mid-sized firms, Advanced and Optimized for SMEs and large firms, Automated for large firms; Enterprise custom.[1] |
| Headquarters & Swiss presence | Operated from Zurich (Switzerland); prices in CHF, Swiss QR-bill. | Headquartered in Paris (France), German-speaking office in Munich; Swiss websites in German and French.[2] [3] [4] [5] |
| References | No published customer stories. | More than 1,500 customers and over 65,000 daily users (vendor statement); published customer stories, including Swiss companies.[6] [7] |
| Pricing | ||
| Pricing model | Fixed company packages per month, tiered by field staff. Office, dispatch and administration users are free. Unlimited jobs. | Price per user per month in four packages, plus a custom Enterprise offer.[1] |
| Published prices | Starter CHF 99, Pro CHF 199, Business CHF 399 per month (excl. VAT). | Germany: Basic € 35, Advanced € 59, Optimized € 89, Automated € 129 per user per month. On the Swiss pages the packages show “Contact”; the comparison table there shows the same euro prices.[1] [4] |
| Currency | CHF | EUR (Germany, Swiss pages), USD (USA); no CHF prices published.[1] [4] [8] |
| Included users | Starter up to 7 (5 paid + 2 included), Pro up to 15 (10 + 5), Business up to 30 (20 + 10) field staff. Unlimited office users. | Billed per user.[1] |
| Minimum users | No minimum: the package price applies from the first person. | All offers from 5 users per month.[1] [4] |
| Setup costs | No setup fee in the price list; self-service setup with the setup wizard. | USA: list prices exclude one-time implementation and setup fees, amount not stated. German and Swiss pages: personal support from Praxedo experts for the rollout as a package offer (Basic) or a custom offer (other packages), no amount stated.[8] [1] [4] |
| Trial | Free 30-day trial – no credit card required. | not researched |
| Contract term | Cancel monthly; 1, 2 or 3 years with 1, 3 or 6 months included. | not publicly stated |
| Hosting & security | ||
| Hosting location | Switzerland: Exoscale, Zurich (CH-DK-2). Swiss data processor Akenes SA. Managed PostgreSQL database; nightly, encrypted database backups in Switzerland. | Europe and North America, in ISO 27001-certified data centres; sub-processors include OVH Cloud and Google Cloud (EU, USA, Canada). No Swiss location is named.[6] [9] |
| ISO certification | No ISO 27001 certification (as of 02.10.2026). | ISO 27001 since 7 April 2021 (Bureau Veritas), renewed in May 2024; scope per the vendor: development, operation and support of the application plus the data centres.[10] [5] |
| Operations & backups | External availability monitoring; nightly encrypted database backups in Switzerland; no third-party trackers on the website. | 99.9% availability measured over 12 months (vendor statement).[6] |
| Two-factor login, roles & audit trail | Two-factor login (TOTP), roles with graded permissions (owner, administration, dispatch, HR, field) and an audit trail. | Private SSO from the Optimized package. Two-factor login, roles and audit trail: not researched.[1] |
| Field service | ||
| Dispatch & calendar | Dispatch board with drag and drop, calendar (day, week, month) and smart assignment: a suggestion with reasons, the dispatcher decides. | Scheduling with route optimisation depending on the package; AI-assisted automated scheduling in the Automated package.[1] |
| Mobile app & offline | Web application in the browser; native clients for Android and iOS have been developed — public availability in the app stores is not asserted in this comparison. Photos and signatures are captured offline and synced later. | Mobile app with offline mode in all packages: view the schedule, write the report, photos and signature without signal; syncs once connected.[1] [11] |
| Reports, photos & signature | Work report with photos and the customer's signature; PDF per job, in the office right away. | Digital reports with photos and signature in the app.[11] |
| Recurring jobs | Maintenance contracts create recurring jobs (from Pro). | Scheduling of recurring jobs from the Advanced package.[1] [4] |
| Customer portal | One link per job shows the customer the status (from Pro). | Customer portal as an add-on module.[1] |
| Quotes & invoices | Quotes and invoices with the Swiss QR payment part once the IBAN and company address are set (from Pro). | Generation of PDF reports and billing line items in all packages; connection to payment terminals for on-site payment from the Optimized package.[1] [4] |
| Inventory & material | Warehouse & staging: serial-numbered devices across several warehouses and statuses, from stock-in to return, via QR/barcode scan. Quantity stock of consumables is not part of the current offering. | In the mobile app: declaration of consumed items in all packages; vehicle stock tracking from the Advanced package.[1] [8] |
| Languages, integrations & support | ||
| Languages | Interface in German, French, Italian and English; your own terms per company. | Mobile app (Swiss App Store) in German, French, Italian and English, among others. According to Praxedo, the platform language is set by the account administrator.[12] [13] |
| Integrations | Data import via CSV (customers, staff); exports as Excel/CSV, hours as CSV for payroll software. No ready-made ERP connectors (as of 02.10.2026). | Standard connectors from the Advanced package, including Microsoft Business Central, Salesforce and Sage 100; APIs (SOAP) with SDK.[1] [14] [15] |
| Support & onboarding | Email support (Starter), priority support (Pro, Business), personal onboarding (Business); setup wizard to get started. | Phone and email support at no extra cost; onboarding with an onboarding specialist and project manager, training online or on site.[13] |
About prices: The pricing models differ: iUseFlow charges fixed company packages in CHF, Praxedo charges per user in euros (from 5 users). This comparison therefore calculates no savings. The vendors' current offers prevail.
Assessment
Which solution suits whom?
Praxedo may suit you if …
- your procurement requires the vendor to hold ISO 27001 certification.
- you need standard connectors to systems such as Microsoft Business Central, Salesforce or Sage.
- you want a guided rollout with a project manager and training.
- your teams are very large or work internationally (Praxedo names a customer with more than 2,500 technicians).
iUseFlow may suit you if …
- your application, database and file data should be stored primarily in Switzerland – Zurich, with a Swiss data processor (exceptions and details: privacy policy).
- you want fixed package prices in CHF without paying for office and dispatch accounts.
- your field team has up to 30 people and you want to start on your own – 30 days free, no credit card.
- you need quotes and invoices with Swiss QR-bill in the same system.
Sources
Where the information comes from.
- [1] Basic € 35, Advanced € 59, Optimized € 89, Automated € 129 pro Benutzer/Monat; Enterprise individuell; alle Angebote ab 5 Nutzern; Offline-Modus in allen Paketen; Standard-Konnektoren ab Advanced; privates SSO ab Optimized; KI-gestützte Einsatzplanung in Automated; Zusatzmodule (Auftraggeberportal, Terminportal, Videoassistenz); Paketbeschreibung nach Unternehmensgrösse; Planung wiederkehrender Einsätze ab Advanced; Meldung verbrauchter Artikel in allen Paketen, Verfolgung der Bestände ab Advanced; Generierung von PDF-Berichten und Rechnungsposten in allen Paketen; Zahlungsterminals für die Zahlung am Einsatzort ab Optimized; persönliche Unterstützung durch Experten: Pauschalangebote (Basic), Individualangebote (übrige Pakete) — Preise und Angebote | Praxedo
- [2] Sitz in Paris (Frankreich) — Impressum | Home
- [3] Deutschsprachiges Büro in München — Kontakt – Hier finden Sie uns | Praxedo
- [4] Schweizer Seite: Paketkarten mit «Kontakt», Vergleichstabelle mit 35/59/89/129 €/Monat; ab 5 Nutzern; keine CHF-Preise; Tabelle wie die deutsche Seite (wiederkehrende Einsätze ab Advanced, PDF-Berichte und Rechnungsposten, Zahlungsterminals ab Optimized, persönliche Unterstützung durch Experten als Pauschal- bzw. Individualangebot) — Preise und Angebote | Praxedo
- [5] Erneuerung der ISO-27001-Zertifizierung im Mai 2024; Geltungsbereich: Entwicklung, Betrieb und Support der Anwendung sowie Rechenzentren in Europa und Nordamerika — Sécurité & hébergement | Home
- [6] Hosting in Europa und Nordamerika in ISO-27001-zertifizierten Rechenzentren; 99,9 % Verfügbarkeit über 12 Monate; über 1 500 Kunden, über 65 000 tägliche Nutzer — Security and hosting | Home
- [7] Veröffentlichter Kundenbericht eines Schweizer Unternehmens — Home | Sanitas Troesch
- [8] USA: $39/$69/$99/$149 pro Benutzer/Monat; Listenpreise ohne einmalige Implementierungs- und Einrichtungsgebühren; Vehicle stock tracking (Fahrzeugbestände) ab Advanced — Pricing - Adapted offers | Praxedo
- [9] Unterauftragsverarbeiter u. a. OVH Cloud und Google Cloud (EU/USA/Kanada); kein Schweizer Standort genannt — Praxedo - Sub-Processors Notice
- [10] ISO-27001-Zertifizierung am 7. April 2021 durch Bureau Veritas — Praxedo erhält die ISO 27001 Zertifizierung | Praxedo
- [11] Ohne Netz: Planung einsehen, Bericht erfassen, Fotos und Unterschrift; Synchronisation bei Verbindung — Synchronisierung der vernetzten Techniker in Echtzeit | Praxedo
- [12] Store-Eintrag des Herstellers (Schweiz): App-Sprachen u. a. Deutsch, Englisch, Französisch, Italienisch — Praxedo 2026‑App – App Store
- [13] Kostenloser, unbegrenzter Support per Telefon und E-Mail; Onboarding-Spezialist, Projektleitung; Schulung online oder vor Ort; die Sprache der Plattform legt der Administrator des Praxedo-Kontos fest — Unterstützung durch Praxedo | Praxedo
- [14] Standard-Konnektoren u. a. Microsoft Business Central, Salesforce, Sage 100; APIs — ERP-, CRM- und API-Schnittstellen | Praxedo
- [15] Grösster Kunde mit über 2 500 Technikern; SOAP-APIs mit SDK — FAQ | Praxedo
iUseFlow: packages and terms per the price list, hosting and backups per the security page, features per the current product (as of 2 October 2026). Pricing · Security
As of: 3 October 2026. Information about third-party vendors is based on publicly available vendor information. Prices, features and terms may change. The vendor's current information and contract terms prevail. Praxedo is a trademark of its respective owner; iUseFlow is not affiliated with Praxedo.
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